Analysis of Airline Ticket Purchase Decisions Based on Price, Brand Image, and Product Quality

Authors

  • Tri Endi Ardiansyah PS Universitas Muhammadiyah Tangerang, Indonesia Author
  • Hario Tamtomo Universitas Muhammadiyah Jambi, Indonesia Author
  • Nursimah Dara Universitas Muhammadiyah Tangerang, Indonesia Author

DOI:

https://doi.org/10.63088/v6c4mw88

Keywords:

Price, Brand image, Product quality, Purchase decisions

Abstract

Purpose: This study aims to determine the influence of price; brand image and product quality have on purchasing decisions for airline tickets to customers who are out-going from Terminal 3 of the ultimate Soekarno Hatta airport. This is assessed both individually (partial effects) and collectively (simultaneous effects) on the decision to purchase airline tickets.
Methods: The study adopts a quantitative research approach, which is grounded in positivist philosophy. This approach is suitable for examining specific populations or samples and allows for the collection of numerical data that can be statistically analyzed to test hypotheses. The analysis of the collected data is performed using statistical software, specifically SPSS V.25 by total 100 respondents.
Results: The t-test results are Price is 3.893 (t-count) or more than 1,984 (t-table) with significant 0. 05.. Brand Image is 2.294 (t-count) or more than t-table with 0.05. Significant and Product Quality is 4.197 (t-count) or more than t-table with 0.05. Significant. 
Conclusions: Statistical analysis shows that Price, Brand Image, and Product Quality significantly influence airline ticket purchasing decisions. Thus, confirming that all independent variables collectively have a positive and significant impact.

Downloads

Download data is not yet available.

References

Akhyar, K. F., & Pramesti, D. A. (2019). Pengaruh religiusitas dan sertifikasi halal terhadap keputusan pembelian (studi empiris pada japanese food restaurant di Magelang). Jurnal Analisis Bisnis Ekonomi, 13(2), 617.

Andi, H. (2025). Top! Dua Bandara RI Masuk 100 Terbaik di Dunia. Detik.Com. https://finance.detik.com/infrastruktur/d-7759242/top-dua-bandara-ri-masuk-100-terbaik-di-dunia?utm_source=whatsapp&utm_campaign=detikcomsocmed&utm_medium=btn&utm_content=finance

Ardiansyah.E, T., Rauf, A., & Humairoh. (2022). Strategi Marketing Berbasis Customer Relation Management (E. . Priyatna & J. . Pambudi (eds.); 1st ed.).

Arikunto, S. (2016). Prosedur penelitian : suatu pendekatan praktik (6th, cetakan ed.). Rineka Cipta.

BPS. (2025). Jumlah Penumpang Pesawat di Bandara Utama (Orang), 2024. BPS. https://www.bps.go.id/id/statistics-table/2/NjYjMg==/jumlah-penumpang-pesawat-di-bandara-utama.html

Da Silva, R. V., & Alwi, S. F. S. (2008). Online brand attributes and online corporate brand images. European Journal of Marketing, 42(9–10), 1039–1058.

Diputra, I. G. A. W., & Yasa, N. N. (2021). the Influence of Product Quality, Brand Image, Brand Trust on Customer Satisfaction and Loyalty. American International Journal of Business Management (AIJBM), 4(01), 25–34.

Eko Yuli Waluyo, S., Huda, K., & Fitriyani, Z. A. (2022). Pengaruh Destination Image dan Harga Terhadap Revisit Intention dengan Kepuasan Pengunjung Sebagai Variabel Mediasi di Joglo Park. Jurnal Pendidikan Dan Kewirausahaan, 10(3), 833–852.

Febrianti, W., & Hasan, R. (2022). Impact of Product Quality and Brand Image Towards Buying Decisions with Buying Interest as Mediation Variable. Journal Research of Social, Science, Economics, and Management, 1(11), 1899–1912.

Gao, J., Le, M., & Fang, Y. (2022). Dynamic air ticket pricing using reinforcement learning method. RAIRO - Operations Research, 56(4), 2475–2493.

Gomes, S., Lopes, J. M., & Nogueira, S. (2023). Willingness to pay more for green products: A critical challenge for Gen Z. Journal of Cleaner Production, 390(July 2022).

Hardani. (2020). Metode Penelitian Kualitatif & Kuantitatif (H. Abadi (ed.); 1st ed.). CV. Pustaka Ilmu.

Hidayat, A. R., & Pudjoprastyono, H. (2023). The Effect of Promotion, Brand Image, and Service Quality on Purchasing Decisions for Garuda Indonesia Airline Tickets. Indonesian Journal of Business Analytics, 3(5), 1495–1512.

Khoa, B. T. (2021). The Impact of Chatbots on the Relationship between Integrated Marketing Communication and Online Purchasing Behavior in The Frontier Market. Jurnal The Messenger, 13(1), 19.

Kotler.P, K. K. . (2012). Marketing Management (14th ed.). Prentice Hall.

Li, R., Teng, J. T., & Chang, C. T. (2021). Lot-sizing and pricing decisions for perishable products under three-echelon supply chains when demand depends on price and stock-age. Annals of Operations Research, 307(1–2), 303–328. Lopez, B. (2021). The influence of a country’s brands and industry on its image. European Journal of Marketing, 1(1), 63.

Malarvizhi, C. A., Al Mamun, A., Jayashree, S., Naznen, F., & Abir, T. (2022). Modelling the significance of social media marketing activities, brand equity and loyalty to predict consumers’ willingness to pay premium price for portable tech gadgets. Heliyon, 8(8), e10145.

Maulida, N., & Maya, S. (2020). Apakah Harga dan Brand Image Berpengaruh Terhadap Keputusan Pembelian? Business Innovation and Entrepreneurship Journal, 2(3), 180–187.

Nekmahmud, M., & Fekete-Farkas, M. (2020). Why not green marketing? Determinates of consumers’ intention to green purchase decision in a new developing nation. Sustainability (Switzerland), 12(19), 1–31.

Nugraheni, M. N., Prihtanti, T. M., Kristen, U., & Wacana, S. (2020). Factors Affecting Online Purchase Decision Of Spinach Vegetables in Purwokerto Through Tukangsayur Site. Tanjungpura International Journal on Dynamics Economics, Social Sciences and Agribusiness 48 TIJDESSA, 1(2), 48–60.

Pratiwi, R. A., Juliati, R., & Sa’diyah, C. (2022). The Influence of Brand Image, Product Quality, and Price on Purchase Decisions. Jamanika (Jurnal Manajemen Bisnis Dan Kewirausahaan), 2(02), 129–137.

Putri, D. R., Ardiansyah, T. E., & Annas, M. (2023). Maximizing Purchasing Decisions Through Whatsapp Digital Marketing and Promotion. Asia Pacific Journal of Business …, 03(04), 108–120. http://www.apjbet.com/index.php/apjbet/article/view/189%0Ahttp://www.apjbet.com/index.php/apjbet/article/download/189/133

Rodi, R., Ahmad, S., & M. Rahman, F. (2023). The Influence of Service Quality, Product Quality and Trust on Customer Loyalty of CV. Ferdi Mandiri. Journal of Economics, Finance and Management Studies, 06(12), 5873–5877.

Santos, C., Dias, Á. L., & Pereira, L. (2024). Building Brand, Building Value: The Impact of Customer-Based Brand Equity on Airline Ticket Premium Pricing. Systems, 12(12), 1–19.

Štimac, I., Vidović, A., Mihetec, T., & Drljača, M. (2020). Optimization of airport capacity efficiency by selecting optimal aircraft and airline business model. Sustainability (Switzerland), 12(10).

Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). Alfabeta. https://cvalfabeta.com/product/metode-penelitian-kuantitatif-kualitatif-dan-rd-mpkk/

Thi Hau Phuong, N. (2024). Business Strategy Concept: A Systematical Review. Journal of Knowledge Learning and Science Technology ISSN: 2959-6386 (Online), 3(2), 128–142.

Thomas, J. D., Restuti, S., & Musfar, T. F. (2024). Analysis of The Influence of Product Design, Product Quality and Competitive Prices on Purchasing Decisions Through Brand Image (Study on Pekanbaru Sleepwalking Customers). West Science Business and Management, 2(01), 194–206.

Waluya, A. I., Iqbal, M. A., & Indradewa, R. (2019). How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers. International Journal of Services, Economics and Management, 10(2), 177–193.

Wardana, I. M., Sukaatmadja, I. P. G., & Setini, M. (2022). Formulation of Business Strategies to Improve Business Performance by SWOT and SQSPM Approach in Era Pandemic: A Study on Culinary MSMEs. Quality - Access to Success, 23(188), 47–55.

Wulansari, O. A., & Hayuningtias, K. A. (2023). Pengaruh Kualitas Produk, Persepsi Harga, dan Citra Merek Terhadap Keputusan Pembelian (Studi Kasus pada Kosumen Maybelline Super Stay Matte Ink di Kota Semarang). J-MAS (Jurnal Manajemen Dan Sains), 8(1), 241.

Wydyanto, W., & Yandi, A. (2020). Model of Brand Image and Purchasing: Price Perception and Product Quality (Literature Review of Marketing Management). Journal of Accounting and Finance Management, 1(5), 262–271.

Downloads

Published

04-07-2025

Issue

Section

Articles

How to Cite

Analysis of Airline Ticket Purchase Decisions Based on Price, Brand Image, and Product Quality. (2025). Journal of Economic Research and Survey (JERS), 1(1), 1-16. https://doi.org/10.63088/v6c4mw88